calling all dog dads and cat moms!
We work with trusted suppliers from around the world, including the U.S., Europe, and Asia. Your order may ship from different locations depending on where the item is stocked.
Shipping times vary based on your location:
We’re happy to offer FREE worldwide shipping on most items! If there are any exceptions, they will be clearly noted at checkout.
Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can also track your order anytime on our Track My Order page.
We process orders very quickly, so we can only make changes within 12 hours of purchase. If you need to modify your order, email us at support@pawfectpurradise.com as soon as possible.
We’re so sorry! Please contact us within 7 days of delivery with your order number and clear photos of the item. We’ll send a replacement or issue a refund.
Yes! If you're not 100% happy, we offer 30-day returns on most items. The item must be unused and in original condition. Please read our Return Policy for full details.
Yes. If your item is damaged, lost in transit, or doesn’t arrive within 45 days, we’ll issue a full refund. Refunds will be returned to your original payment method.
Absolutely! Our store is powered by Shopify and uses SSL encryption to protect your information. We also offer secure payment options like PayPal and major credit cards.
